Ensuring Seamless Service: A Guide to the Prepaid Electricity Meter Software Upgrade

Important News for Our Valued Users!

At Sycamore, we believe in keeping you informed about important updates. This time, we bring to your attention an announcement from the Nigerian Electricity Distribution Companies (DisCos). The DisCos announced a software upgrade that will affect prepaid meters all over the country from the 17th of November 2023. This is due to a global software update that will affect all prepaid meters from November 24, 2024.

What’s Changing?

This means after this upgrade; your prepaid meter will no longer accept old electricity tokens unless you take action to update or reconfigure your Key Change Tokens (KCTs). This update is important for ensuring the continued smooth operation of your meter and, subsequently, your ability to top up with electricity tokens seamlessly.

Additional Support:

This update can be carried out by meter owners. If, at any point, you encounter difficulties during this process, we recommend visiting the website of the DisCo you are using for detailed instructions and assistance.  

Here are links to generate KCTs from some frequently used DisCos

IKEDC: https://www.ikejaelectric.com/kctcheck/

IBEDC: https://tidrollover.ibedc.com/kctupgrade/ 

EKEDC: https://ekedp.com/sts 

Thank you for choosing Sycamore for your electricity needs. We remain committed to providing you with reliable and efficient service.

Stay connected and empowered!

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